How is Bgttime different from other sites?

Unlike most online retailers out there, we are customer focused and work hard to serve you with the best deals.

We can guarantee you:

Quality products

Swift delivery

Lowest prices

Where do you provide shipping to?

We provide shipping to the United States, Canada, Australia, and Europe.

How much is shipping?

Free Standard Shipping for all orders over £35.

For the US: Express Shipping can be applied on your order, with a shipping rate of £3.99

For the UK: Express Shipping can be applied on your order, with a shipping rate of £2.99

For Canada: Express Shipping can be applied on your order, with a shipping rate of £3.99

For Europe: Express Shipping can be applied on your order, with a shipping rate of £2.99

Please note that Express Shipping cannot be used when you are using a PO box address.

Tip: Save on shipping by placing all your items in one order!*

For more information about our shipping policy, please click here.

How long does it take to receive my products?

Standard Delivery:

UK: 2-5 business days

US: 7-14 business days

Europe: 5-10 business days

Australia: 7-18 business days

Canada: 7-16 business days

Express Delivery:

UK: 1-2 business days

US: 3-5 business days

Europe: 2-4 business days

Australia: 3-7 business days

Canada: 3-7 business days

Delivery times start counting when we ship your order, not when you place it.

How to contact customer service?

You can contact our customer service here or you can send an email directly to work@bgttime.shop

Please note that our phone line cannot be used for cancellation requests.

For more information on cancellations and refunds, please click here.

What method of payments are accepted?

We accept PayPal and all major credit cards as secure payment methods.

How do you ensure the quality of your product?

We have a dedicated sourcing team that works directly with selected manufacturers abroad.

We test everything before we send it to you.

How to order?

Open the product page for the product(s) of your choice

Select the quantity, color, size and plug type of the product(s) that you would like to order and click “Add to Cart”

Click "Check Out" in the pop-up window.

Fill in your information (Email, Name, Shipping address) and click "Continue to Shipping Method"

Click "Continue to payment method" on the next screen

Enter your payment information and click "complete order"

How can I track my order?

By creating an account on our website, you will be able to view your order information anytime.

Simply login and check your account page (order history section) for tracking information.

If you did not yet create an account, or you would like to login, please click here.

When will I receive my order confirmation?

An order confirmation email will be sent immediately after your order is completed.

If not received:

Check for typos in your email address

Check spam folder

Add bgttime.shop to your safe sender list

Contact our customer service for support if needed.

How to apply a discount code?

On checkout page → find discount code box (right side / mobile: order summary)

Enter code → press “Apply”

Verify successful activation